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Digital Marketing, eCommerce, Technology,

Live Chat Software, Secret benefit. Why Every Business Needs?

Live Chat increase 5x more sells

Post Summary:

  • Customer expectations are growing
  • What is live chat software and why do I need it?
  • 9 live chat software benefits your business


In a digital world, speed is king.

From overnight shipping to instant access to your product or service, your customers want things now – and they usually get it.

However, this is not the case when it comes to customer service.

Research shows that the average response time for customer service requests on social media is 10 hours. Worse still, email response times take longer than 15 hours!

This is not acceptable. And delays like this will lose you, customers.

But, how can you respond quickly to your customers?

It’s simple – use live chat.

Live chat software enables you to have real-time conversations with your customers while they’re on your website. It’s quick, convenient and customers love it because it’s 100x faster than any other digital service channel.



Live chat software enables you to have real-time conversations with your customers while they’re on your website. It’s quick, convenient and customers love it because it’s 100x faster than any other digital service channel.

Customer service response times by digital channel

Companies from major banks to small e-commerce stores now use live chat software to better serve their customers and improve response times. So, it’s no surprise that 33% of consumers now expect to see live chat offered on every website.

But, there’s a lot more to live chat software than providing quick customer support. That’s why we’ve rounded up 9 live chat software benefits to show you how chat can positively impact your business.

Let’s get started!

1. Increase sales and conversions

The first major benefit of using live chat on your website is the potential to increase sales.

The American Marketing Association found that B2B companies who used live chat see, on average, a 20% increase in conversions!

While browsing your website, prospects and customers will have questions about your product or service. With live chat, you can answer them immediately – and while the buyer is still on your website.



This is what makes live chat so powerful.

Live chat gives you the chance to hold your buyers’ by the hand, help them overcome objections and reach a buying decision. It’s like having a sales assistant on standby, live on your website.

Furthermore, a report by eMarketer looked into the impact live chat has on consumers. The report found that 35% more people made a purchase online after using live chat.

2. Reduce support costs

It’s no secret that customer support can be expensive.

In traditional call centers, a customer service agent will handle both phone and email requests. But, only one at a time (can you imagine trying to answer two calls at once?).

The benefit of live chat software is that it changes all of that.

According to research by Telus International, customer service agents can engage in as many as six (!) simultaneous chats, depending on the complexity of the issues involved.

Being able to handle several customer chats at once means you’ll need a substantially smaller team to handle customer service requests – cutting your support costs as a result.

If that’s not enough to persuade you, live chat is more than 50% cheaper than handling phone calls.

Approx. cost per contact for phone and live chat request handling



Within months of launching live chat on their website, WP Engine was able to solve more than 90% of all questions and issues immediately – reducing their customer support costs almost overnight.

3. Build trust with buyers’

When you walk into a physical store, the retailer gets the chance to build a rapport with you during the sales process. This helps them establish trust and make the sale. But online, you can’t do that.

Consumers’ are naturally skeptical about buying things from people they don’t know. It’s human nature. But, with live chat, you can have a direct conversation with your buyer that allows you to build trust and close the gap between online and offline purchases.

Trust is extremely important in the business world. If a buyer doesn’t trust you, they won’t provide their contact information or share their personal details.

A study from ATG (now acquired by Oracle) into Global Consumer Trends found that 90% of customers said the “Live Chat” button gives them confidence that they can get help if they need it. Without live chat, you’re going to have to work a lot harder to build trust with your website visitors.

4. Gain a competitive advantage

Offering live chat to your customers presents you with a great opportunity to gain a competitive advantage over your rivals.

A study into live chat by Telus International found that many businesses are still not benefiting from the power of using live chat on their websites. In fact, our own live chat study of 1,000 websites found that only 9% of websites use live chat to provide real-time support to their customers.

Josh Ledgard, the founder of Kick Off Labs, is a firm believer in using live chat support as a way to differentiate yourself from the competition. In one example, Josh shared a story of how he used the live chat software itself as a way to earn a new customer.

Josh Ledgard on live chat software as competitive advantage

So, the next time a buyer asks you how you are different from your competitors, you can respond by using live chat.

5. Increase average order value

Live chat doesn’t just help you increase sales – it also helps you increase the value of a sale too!

By using live chat to talk with the buyer and understand their needs, you can recommend similar products and services by up-selling and cross-sell to increase the average order value.

For example, if a buyer is looking to purchase a new laptop, a chat agent can respond by recommending a laptop that meets their needs. But, an agent can also increase the average order value by recommending a laptop case, a bag, and any laptop related accessories.

Internet Retailer found that Virgin Airlines used live chat to transform their business. Using live chat software, they up-sold customers with additional products and converted them 3.5x more often and saw a 15% overall increase in average order value as a result.

6. Satisfy your customers

Live chat is a great opportunity to improve customer support and provide a memorable customer experience on your website. That’s why customers prefer using live chat.

According to eDigital’s customer service benchmarklive chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.

https://livechat.grsm.io/TravisMartin5497

The reason for live chat’s high satisfaction levels are due to “the efficiency and immediacy of the experience”, says Kirk Parsons, a Senior Director at Market Research company, J.D. Power.



Sure, you can offer traditional ways for people to contact you, but why not communicate with your customers in a channel that they prefer? By doing so, you will retain more customers.

7. Keep in contact with visitors

Unfortunately, not everyone who visits your website will buy from you straight away.

So, what happens when a visitor leaves the site? Do you sit back and hope that they come back at some point in the future, or do you do something about it?

For people that use live chat, you can collect information about them – and turn them into leads.

Before a live chat session begins, ask the user for their contact information. Not only does this help in identifying an existing customer, but by asking for their name you can provide a more personalized customer experience.

If the chat user isn’t a customer, you now know who they are. Use this to your advantage and ask them if they would like to receive news and promotional material as part of your email marketing strategy. They may not buy from you today, but by having their contact information you can convince over time that your product is the right fit for them.



Another benefit of using chat is that even if you’re unable to collect contact information the first time around, 63% of consumers are more likely to return to a website that offers live chat. So, rather than communicating with anonymous visitors, you will be speaking with engaged prospects instead.

8. Improve website experience

With live chat, your customers no longer have to stop what they’re doing and pick up the phone or send an email when they have a question. Instead, they can have their questions answered immediately by a live person.

This is important – especially when it comes to purchasing or subscribing to products online.

Forrester Research found that 57% of customers abandon their purchase if they can’t get their question answered quickly.

In addition, the same study found that 44% of online consumers rate having their questions answered by a live person while in the middle of a purchase as one of the most important features a website can offer.

While improving the website experience helps customers, the business benefit here is that customers that use live chat on a website are 3 times more likely to make a purchase – making a positive impact on your bottom line.

Live chat is typically found on the home page and product pages, but another way to use live chat to improve the website experience is by placing chat in unusual places, such as 404 pages or pages that have been deleted. When your customers’ arrive on a 404 page, they usually leave. Now, a live chat agent can help them navigate and find what they are looking for.

Adding live chat to 404 pages to improve website experience

9. Understand your customer needs better

A key part of any marketing campaign or sales process is to understand your buyers’ needs and then provide the right solution to them. Not only does live chat software give you the opportunity to close a sale right there and then, but it also gives you access to their mindset by gathering what is known as “Voice of Customer Data”.

Voice of Customer (VOC) data is a market research tool that can help you see your business from a customer’s perspective. By collecting VOC data you can understand their thoughts, opinions, and behavior, which can then be used to shape product development, marketing and the way you grow your business.

One way to collect VOC data through live chat is to review chat transcripts. You and your team can review valuable information such as words, phrases, and questions that buyer’s use, which you can then use to optimize your marketing copy to eliminate fears and doubts.

According to Aberdeen Research, companies that collect VOC data enjoy a 10-times-greater year-over-year increase in annual company revenue compared to all others.

Conclusion

If you want to succeed in business today, you can no longer ignore live chat software.



Your customers want access to fast and immediate support that helps them along in their purchase process. The good news for you is that very few companies use live chat, making it far easier to stand out from the competition.

Using live chat, you can communicate with your customers through a channel they prefer and use that to provide an unforgettable experience. If that’s not enough to convince you of the benefits of live chat, you will also decrease support costs and increase average order value and overall sales.

There’s no denying that the live chat software benefits for your business are huge.

It’s not a question of if you will use live chat for your business, but rather a question of when.

So, how long will it be before you start using live chat software?

What would other live chat software benefits you like to add?

P.S. If you enjoyed reading the benefits of live chat software, please share it here!


Free Code, Freelancing, Technology,

Top 90+ Popular Freelance Marketplaces Online in 2018

Feelance or Freelancing very popular words to young people or college and university students. There are many advantage to be freelancer and work as freeelancer from home like me. You can work in your skilled fields, You can earn much money that any others traditional jobs. No need  work 9 to 5 and go out of home. You can work at your home and set your preferable time. Actually your the boos of your won. In this tutorial, I will share with you ” Top 86+ Popular Freelance Marketplaces Online in 2017  ”

So Let’s Start……….

1) UpWork – general

Top 86+ Popular Freelance Marketplaces Online

 

Upwork is world top online freelance marketplace. Every freelancer first choice is Upwork. It’s Founded in 2003, At Campbell, California, United State.  Upwork, formerly Elance-oDesk, is a global freelancing platform where businesses and independent professionals connect and collaborate remotely. In 2015, Elance-oDesk was rebranded as Upwork.

 

 

2) freelancer – general

Top 86+ Popular Freelance Marketplaces Online in 2017Freelancer is another top listed online freelance marketplace. Every freelancer first choice is freelancer . A freelancer or freelance worker is a term commonly used for a person who is self-employed and is not necessarily committed to a particular employer long-term.

 

 

 

3) Envato Studio – general

Top 86+ Popular Freelance Marketplaces Online in 2017

 

 

 

 

 

4) peopleperhour – programming, design, administrative tasks, accounting, PR

Top 86+ Popular Freelance Marketplaces Online in 2017

 

 

 

 

 

5) 99designs – design

Top 86+ Popular Freelance Marketplaces Online

6) Toptal – custom software development

 

 

 

 

7) proz.com – translation, interpreting

Top 86+ Popular Freelance Marketplaces Online

 

 

 

 

 

8) Guru.com – general

Top 86+ Popular Freelance Marketplaces Online

 

 

 

 

 

 

9) DesignCrowd – design

Top 86+ Popular Freelance Marketplaces Online in

 10) flexjobs – telecommuting

Flexjobs Freelance Marketplace

 11) seoclerks.com – SEO

SeoClerks Freelance Marketplace

12) topcoder – programming/development, graphic design, data science

Topcoder – programming, development, graphic design, data science

13) weworkremotely – programming, design, customer service/support, miscellaneous, copywriting, system administration, business exec

weworkremotely-freelance-marketplace-logo

 

14) workmarket – general

workmarket-freelance-marketplace-logo

15) TaskRabbit – house cleaning, IKEA assembly, donation pickup, event help, office help, pet sitting

16) clickworker – online marketing, e-commerce, media, information and directory services, SEO content, translation, web research, data categorization and tagging

 clickworker – online marketing, e-commerce, media, information and directory services, SEO content, translation, web research, data categorization and tagging

17) Crew – app, website, logo, or brand

Crew – app, website, logo, or brand

18) mediabistro – writing/editing, production, graphic design, publishing. NOT FREE FOR FREELANCERS: membership fees.

mediabistro – writing/editing, production, graphic design, publishing. NOT FREE FOR FREELANCERS: membership fees.

19) Field Nation – general

Field Nation – general

 20) Scribendi – editing and proofreading

 Scribendi – editing and proofreading

21) designContest – Logo Design, Graphic Design, Website Design, T-shirt Design, Logo & Business Card Design, Banner design, Icon Design

21) designContest – Logo Design, Graphic Design, Website Design, T-shirt Design, Logo & Business Card Design, Banner design, Icon Design

22) Freelance-info.fr – French, consulting. NOT FREE FOR EMPLOYERS: access fees.

Freelance-info.fr – French, consulting. NOT FREE FOR EMPLOYERS: access fees.

 

23) designhill – business and corporate design, graphic and print design, website and mobile design

Designhill-freelance-marketplace

24) freelance.com – general

25) bidvine – service professionals

26) crowdSPRING – logo design, naming design, graphic design, web design

27) Authentic Jobs – UI Design, Front-end Development, Back-end Development, App development, Information Architecture, Content Strategy, Miscellaneous

28) FreelanceWriting – writing

29) JournalismJobs.com – newspaper/wire services, online media/startups, television/radio, magazines/publishing, trade publication/newsletters, pr/media relations/ communications, nonprofit/academia/government/other, financial/technology/misc. jobs, diversity jobs

30) yeeply – mobile application

31) xplace – designing, programming, writing/editing, translating, marketing, photographing. NOT FREE FOR FREELANCERS: bidding fees.

32) CloudPeeps – general

33) Gigster.com – web designers and app designers

34) freelance writing jobs – writing

35) – logo designs

36) trabajofreelance.com – Spanish, general. NOT FREE FOR EMPLOYERS: contact fees.

37) Writerbay – writing

38) Design Inc. – design

39) yunojuno – general

40) goLance – accounting & consulting, admin support, customer service, data science & analytics, design & creative, engineering & architecture, IT & Networking, Legal, Sales & Marketing, Translation, Web, Mobile & Softare Dev, Writing

41) iFreelance – proofreading,arts, data entry, graphic designing, photography, bookkeeping. NOT FREE FOR FREELANCERS: membership fees.

42) GovernmentBids.com – general

43) gun.io – web applications, saas products,android apps, mvp development, project management, desktop programs, UX strategy, scripting, side projects

44) Project4Hire.com – programming, translation, consulting, graphic design

45) Taskcity – programming

46) Servicescape – editors, translators, graphic designers, and writers

47) LocalSolo – local and onshore independent contractor recruiting platform

48) Freelance-informatique.fr – French, general. NOT FREE FOR EMPLOYERS: intermediary fees.

49) Wonoloon-demand staffing, warehouse operations, delivery drivers, general labor, administrative tasks, event staff, merchandising

50) freelanceindia.com – general

51) Speedlancer.com – design, writing, data entry, research

52) weliketowork – sale & marketing, writing & content, administrative support, design & multimedia, customer service, business services, web development, software development, networking & information systems, coaching, translation

53) hoofdkraan.nl – Dutch, general

54) Folyo – design, programming, sales, marketing

55) DesignQuote – logo design

56) SuperTasker – web, graphics, advertising, copy, and video, audio, buzz

57) awesomeweb – logo design, sales page, ecommerce, blog design, infographic, book cover, banner ad, wordpress theme, wordpress plugin, wordpress maintenance, mobile app, web app, page speed, responsive

58) 2Polyglot – translation, copywriting, language tutoring

59) FreelanceZone.com.sg – general

60) workhoppers – general

61) Genuine Jobs – telecommuting

62) Freelancers.net – general

63) taskarmy – general

64) Network Freelance (UK) – general

65) workfast (Australia) – admin and office, promotions and events, general services, hospitality, warehouse, retail and sales, energy and resources, labour hire

66) crowdsite – brand basics, web & app design, print, package & label, clothing & merchandise, book & magazine, art & illustration, custom design contest

67) StudentFreelance – general

68) Joomlancers – everything related to the Joomla CMS

69) goprofe.com – English teaching

70) hexidesign – Logo Design, Stationery Design, Business Card Design, Web Page Design, Banner Ad Design, Brochure Design, Poster Design, Flyer Design, T-shirt Design. Has Affiliate Program

71) Work Tasker – general

72) Text Writers – writing

73) Greatlance.com – general

74) FreelanceDesigners – web and graphic design, programming, photography, writing, fashion design, industrial design, video production, advertising, logo design

75) Hourly.com – general

76) programming bids – programming, databases, graphic design. NOT FREE FOR FREELANCERS: membership fees.

77) dolancing – IT / Computer Programming, Mobile Development to Content Writing, Designing, Data Entry, Sales & Marketing, and many more

78) Freelance Success – writing

79) Flexy – general

80) Hubbul. – IT, Digital, Ecommerce, Accountancy & Finance, Human Resources & Learning, Supply Chain & Procurement

81) Sweet Side Jobs – Social Networks, Content Curation, Comment Response, Content Updates, Account Manager, Support, Social Strategy, Social Account Setup, Custom Graphic Headers, Brand Mentions, Website Social Audit, Social Media Advertising

82) Tibba – bloggers, community organizers, social media interns, brokers

83) Freelance auction – programming, design

84) freelancermap – software development, web, system administrator, telecommunications & mobile, IT consulting, SAP, Management consulting, Engineering, Distribution, OLAP & Business Intelligence, Content and media, Service and Support

85) translatorbase – translation

86) wrapsew – marketplace for anything fashion or clothing related

87) Craigslist – general. Although not technically a freelance marketplace, many people do use Craigslist to post and bid on free job listings, both freelance and salaried jobs.

88) Coroflot – design

89) Behance – design, copywriting, writing

90) Indeed – general

91) WordPress Jobs – WordPress

Are you Interested to know about more market place ? Just Comment.

eCommerce, Technology,

Top Payment Gateways for eCommerce

Payment Gateways for eCommerce is an important part. It helps to convert the visitor to customer. In this tutorial, you can know about Payment Gateways. A Payment Gateway is the functions of code that make a connection with your eCommerce Website cart to a credit card company. Put simply, it’s what facilitates the processing of credit cards and gets you paid. To say it’s an important part of your site’s infrastructure is an understatement.




Popular payment gateways are PayPal, Stripe,  Authorize.Net,  2Checkout , Google Wallet, and the list goes on.

Top Payment Gateways for eCommerce - PayPal

Top Payment Gateways for eCommerce – PayPal

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. Paypal Supports 25 Currencies and it has very strong security. For accepting of powerful and most used payment methods. The PayPal, as of 2011, passed through 232 million accounts but out of them, more than 100 million accounts were active.PayPal Most Preferred by Merchants because it has special features for buyer and seller. Paypal protects user data. There is no chance to lost your data from paypal. It very popular with Young. If you live in the UK then you can easily withdraw without any free.





Top Payment Gateways for eCommerce - Stripe

Top Payment Gateways for eCommerce – Stripe

Stripe is a US technology company operating in over 25 countries, that allows both private individuals and businesses to accept payments over the Internet.

Key Features of Stripe

  • Full-stack payments
  • Invoice paying
  • Invoice closing and opening
  • Instant Payment Acceptance
  • Shared Customers
  • Collect Transaction Fees
  • Easy PCI Compliance
Top Payment Gateways for eCommerce - Authorize.Net

Top Payment Gateways for eCommerce – Authorize.Net

Authorize.Net is a United States-based payment gateway service provider allowing merchants to accept credit card and electronic check payments through their website and over an Internet Protocol connection.

Top Payment Gateways for eCommerce - 2CheckOut

Top Payment Gateways for eCommerce – 2CheckOut

2Checkout is a leading global payment platform that allows companies to accept online and mobile payments from buyers worldwide, with localized payment options. Capabilities include a pre-integrated payments gateway, merchant account, PCI compliance, international fraud prevention, and integration with more than 100 shopping carts.

In business since 2000, 2Checkout supports transactions in 200+ markets through 8 payment methods, 87 currencies, and 15 languages, and is trusted by more than 50,000 merchants worldwide.




Technology,

BarCode History – What are the advantages of using barcodes?

We are living the golden time of science. Science continuously created many wonderful things. Barcode is one of them. It’s the under Technology field. Today we learn about Barcode in Details. I will start write step by step. In this tutorial you can know The History of  Barcode, How to Use ? BarCode Scneener, What is the Benefits ?
Types of barcodes ? Also How we can create barcode and “Free Online Barcode Generator: Make a Custom Barcode in Seconds”




Barcode is an visual, machine-readable overuse of data. Barcode usually describes something about the think that carries in this.Originally barcodes systematically represented data by varying the widths and spacings of parallel lines, and may be referred to as linear or one-dimensional (1D). Later two-dimensional (2D) codes were developed, using rectangles, dots, hexagons and other geometric patterns in two dimensions, usually called barcodes although they do not use bars as such.

In the first time Barcodes were scanned by special optical scanners called barcode readers or barcode screener. When software became available for barcode screener then it become possible to read images, such as smartphones with cameras.

Bernard Silver invention it’s in In 1948

Barcodes become a universal element of modern civilization, This helps track items and also reduces instances of shoplifting involving price tag swapping, although shoplifters can now print their own barcodes. Retail chain membership cards (issued mostly by grocery stores and specialty “big box” retail stores such as sporting equipment, office supply, or pet stores) use barcodes to uniquely identify consumers, allowing for customized marketing and greater understanding of individual consumer shopping patterns.

At the point of sale, shoppers can get product discounts or special marketing offers through the address or e-mail address provided at registration.




Example of a barcode on a patient identification wristband

They are widely used in the healthcare and hospital settings, ranging from patient identification (to access patient data, including medical history, drug allergies, etc.) to creating SOAP Notes[18] with barcodes to medication management. They are also used to facilitate the separation and indexing of documents that have been imaged in batch scanning applications, track the organization of species in biology,[19] and integrate with in-motion checkweighers to identify the item being weighed in a conveyor line for data collection.

Scanners (barcode readers)

The earliest, and still the cheapest, barcode scanners are built from a fixed light and a single photosensor that is manually “scrubbed” across the barcode. On the based of connection to the computer, barcode scanners can be classified into three categories

RS-232 is the older barcode scanner.  It’s requires special programming for changing the input data to the application program.

“Keyboard interface scanners” connect to a computer using a PS/2 or AT keyboard–compatible adaptor cable. The data ending system is that when typed on the keyboard the barcode’s data is sent to the computer.

USB scanners  very similar with the keyboard interface scanner, It’s very easy to install. You do not need custom code for transferring input data to the application program.  On PCs running Windows the HID interface emulates the data merging action of a hardware “keyboard wedge”, and the scanner automatically behaves like an additional keyboard.

You can easily decode barcodes using your Google’s mobile Android built-in camera. Google’s mobile Android operating system uses both their own Google Goggles application or third party barcode scanners like Scan.




All Maemo operating system have a QR code reader. If you use Nokia’s Symbian operating system then it’s will be easy for you as Nokia’s Symbian operating system features a barcode scanner,

In the Apple iOS, a barcode reader is not natively included but more than fifty paid and free apps are available with both scanning capabilities and hard-linking to URI. With BlackBerry devices, the App World application can natively scan barcodes and load any recognized Web URLs on the device’s Web browser. Windows Phone 7.5 is able to scan barcodes through the Bing search app. However, these devices are not designed specifically for the capturing of barcodes. As a result, they do not decode nearly as quickly or accurately as a dedicated barcode scanner or portable data terminal.

Benefits

In point-of-sale management, barcode systems can provide detailed up-to-date information on the business, accelerating decisions and with more confidence. For example:

  • Fast-selling items can be identified quickly and automatically reordered.
  • Slow-selling items can be identified, preventing inventory build-up.
  • The effects of merchandising changes can be monitored, allowing fast-moving, more profitable items to occupy the best space.
  • Historical data can be used to predict seasonal fluctuations very accurately.
  • Items may be repriced on the shelf to reflect both sale prices and price increases.
  • This technology also enables the profiling of individual consumers, typically through a voluntary registration of discount cards. While pitched as a benefit to the consumer, this practice is considered to be potentially dangerous by privacy advocates.

Besides sales and inventory tracking, barcodes are very useful in logistics and supply chain management.

  • When a manufacturer packs a box for shipment, a Unique Identifying Number (UID) can be assigned to the box.
  • A database can link the UID to relevant information about the box; such as order number, items packed, quantity packed, destination, etc.
  • The information can be transmitted through a communication system such as Electronic Data Interchange (EDI) so the retailer has the information about a shipment before it arrives.
  • Shipments that are sent to a Distribution Center (DC) are tracked before forwarding. When the shipment reaches its final destination, the UID gets scanned, so the store knows the shipment’s source, contents, and cost.

Barcode scanners are relatively low cost and extremely accurate compared to key-entry, with only about 1 substitution error in 15,000 to 36 trillion characters entered.

 

** Extra Bonus :

 Generate Free Barcodes Online

Barcode Label Printer – Free Online Barcode Generator

Barcode Scanner – Android Apps on Google Play





 

Technology,

21+ Social Networking Sites You Need to Know About

Young people and Businesses getting a range of benefits by Social Networking. Also opportunities to empower themselves in a variety of ways. … The communities and social interactions young people form online can be invaluable for bolstering and developing young people’s self-confidence and social skills.




In this tutorial you can know about 21+ Social Networking Sites in 2017.

1 – Facebook

Facebook is an American for-profit corporation and an online social media and social networking service located in Menlo Park, California. Facebook is well known as the largest social networking site and one of the most widely used. Only Facebook was the first that surpassed the landmark of 1 billion user accounts.

Apart from the ability to network with friends and relatives, facebook also allow you to access different Facebook apps to sell online. You can market or promote your business, brand and products by using  Social Media Marketing or paid Facebook ads.
Number of active users per month: 1.62 billion approximately
   
Founded: February 2004, 

Founders: Mark Zuckerberg

 




2 – WhatsApp

More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, Despite having been acquired by Facebook in 2014, this instant messaging platform exists as an independent entity. It arrived on the scene much later than Facebook, but has been able to capture the imagination of millions of people across the world by giving them the ability to communicate and share instantly with individuals and groups. The WhatsApp call feature is just the icing on the cake! Active users per month: 1 billion approximately.

3- QQ

Tencent QQ but known as QQ, is an instant messaging chat-based social media platform like WhatsApp. QQ popular and using more than 80 countries, it was launched in China.
It can be used to stay in touch with friends through texts, video calls and voice chats. It even has a built-in translator to translate your chats.
Active users per month: 855 million approximately

4 – WeChat

This is an all-in-one communications app for messaging and calling (similar to WhatsApp) that enables you to connect with the people of your choice. It was also developed by Tencent in China and can easily work alongside QQ. As per the BI intelligence report, the number of WeChat users are fast catching up with the number of WhatsApp users.
Active users per month: 698 million approximately

5 – QZone




QZone is yet another social networking service  like QQ and WeChat, It’s developed by Tencent. It enables user to share photos, watch videos, listen to songs, write blogs, maintain diaries also many others feature. It also empowers you to choose the accessories and customize the look and feel of your QZone webpages.
Active users per month: 645 million approximately

6 – Tumblr

Tumblr serves as a social media micro blogging platform that can be used to find and follow things that you like. Owned by Yahoo since 2013, You can also use it to post anything, including multimedia, to a short-form blog. Moreover, it gives you the flexibility to customize almost everything.
Active users per month: 559 million approximately

7 – Instagram

Instagram was launched as a unique social networking platform then other social platform like facebook, WhatsApp, QQ, It’s completely based on sharing photos and videos. This photo sharing social networking app thus enables you to capture the best moments of your life, with your phone’s camera or any other camera, and convert them into works of art. This is possible because Instagram allows you to apply multiple filters to your photos and you can easily post them to other popular social networking sites, such as Facebook and Twitter. It is now part of the Facebook empire.
Active users per month: 420 million approximately




8 – Twitter

Twitter is popular social website like Facebook but it popular for limited tweets or  a limited number of characters. This social networking site enables you to post short text messages (called tweets), containing a limited number of characters (up to 140), to convey your message to the world. With the growing craze for online shopping, Twitter also makes it possible to promote your businesses and even shop directly through tweets. Learn how to create the perfect Twitter profile.

Founded: March 21, 2006, San Francisco, California, United States
CEO: Jack Dorsey
Headquarters: San Francisco, California, United States
Founders: Jack Dorsey, Evan Williams, Noah Glass, Biz Stone

Number of active users per month: 325 million approximately

9 – Google+

Google+ is same as facebook. Google+ is Owned by the tech giant Alphabet (Google), If you have business or services then you can get more traffics by google+. then facebook. This interest-based social networking platform enables you to stay in touch with people by sharing messages, photos, videos, useful links to sites and so on. It also extends support for video conferencing through Hangouts and allows businesses to promote their brands and products through Google+ business pages.
Number of active users: 305 million approximately

10 – Baidu Tieba

 

Baidu Tieba is China base search engine company Offered by Baidu of China, a search engine company, It known as Postbar by internationally. It is a social forum network based on the keyword searches in the Baidu search engine. This discussion forum works on the unique concept of allowing you to create a social network group for a specific topic, using the search, or even to join an existing online social group.

Headquarters Beijing, Haidian 10, Shangdi Street, Baidu Building  People’s Republic of China
Owner Baidu
Created by Robin Li

Active users per month: 305 million approximately

11 – Skype

Skype is a product of  Microsoft company, is one of the most popular communication-based social networking platforms. It allows user to connect with people through voice calls, video calls (using a webcam) and text messaging. Also You can even conduct group conference calls. And, the best part is that Skype-to-Skype calls are free and can be used to communicate with anyone, located in any part of the world, over the internet.
Active users per month: 305 million approximately

12 – Viber

Viber is multi-lingual social platform, It’s available in more than 30 languages. Viber is known for its instant text messaging and voice messaging feature. Also you can share photos and videos and audio messages, using Viber. It offers you the ability to call non-Viber users through a feature named Viber Out.
Active users per month: 255 million approximately

13 – Sina Weib

This is a highly popular microblogging social platform in China that is known for its hybrid mix of Twitter’s and Facebook’s features.
Active users per month: 225 million approximately

14 – LINE

LINE is a globally available messaging social network that enables you to share photos, videos, text messages and even audio messages or files. In addition, it allows you to make voice and video calls at any time of the day.
Number of active users per month: 219 million approximately

 

 

15 – Snapchat

This is an image messaging social platform that enables you to chat with friends by using pictures. It allows you to explore news and even check out live stories that are happening around the world.
Number of active users per month: 200 million approximately




16 – YY

YY is a video-based social networking platform like Skype in China. Powerful feature is group video chats. In Group Chats, more than 100,000 members can watch a single person doing an activity. Such an activity can be anything from giving a tutorial video to singing karaoke, which helps the you earn virtual currency that they can later convert into money.
Active users per month: 125 million approximately

17 – VKontakte (VK)

VK is quite similar features to Facebook. It’s the  largest social networking platforms in Russia.
Active users per month: 100 million approximately

 

18 – Pinterest

Pinterest is a photo sharing and visual bookmarking social media site or app that enables you to find new ideas for your projects and save them. So, you can do  home improvement projects or DIY tasks , plan your travel agenda and so on by using Pinterest.
Active users per month: 100 million approximately

19- LinkedIn

LinkedIn is mostly known as professional social networking sites or apps. It is available in over 20 languages. It’s very popular and useful for businessmen.It is used across the globe by all types of professionals and serves as an ideal platform to connect with different businesses, locate and hire ideal candidates, and more. It boasts over 400 million members.
Active users per month: 100 million approximately

20 – Telegram

 

Telegram is a instant messaging network is very similar to WhatsApp. It’s available in more than eight languages. Telegram has always focused more on the privacy and security of the messages you send over the internet by using its platform. So, it empowers you to send messages that are encrypted and self-destructive. This encryption feature has only just been made available for WhatsApp, whereas Telegram has always provided it.
Active users per month: 100 million approximately

21 – Reddit

Reddit is very popular in Digital Marketer. It help to grow traffics.This social media platform enables you to submit content and later vote for the content. The voting determines whether the content moves up or down, which is ultimately organized based on the areas of interest (known as subreddits).
Active users per month: 100 million approximately

 

22 – Taringa

Taringa is  Latin America base one of the largest social networking platform. It’s main feature is that it’s allows users to share their experiences, content and more.
Active users: 75 million approximately

 

23 – Foursquare

Foursquare is a local search- and discovery-based social media platform that enables user to find the ideal places (based on your location) to go to with friends and loved ones. Also user find search results for the best food outlets, night entertainment places and more in your area.
Active users: 40 million approximately

24 – Renren

This is the largest social networking site in China and is literally a platform for everyone. It has been highly popular with the youth due to its similarity to Facebook, as it allows users to easily connect with others, quickly share thoughts and posts, and even update their moods.
Active users per month: More than 30 million approximately